At 360TechMart, we are committed to providing a smooth and efficient shipping experience for our customers. Please review the following guidelines to understand how our shipping process works:
1. Processing Time
Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates
Shipping costs are calculated based on your location and selected shipping method. You will see the shipping charges at checkout before you confirm your order.
3. Delivery Time
- Domestic Orders: Estimated delivery time is 3-7 business days.
- International Orders: Estimated delivery time is 7-15 business days, depending on the destination.
Delivery times may vary depending on the shipping carrier and your location.
4. Tracking Your Order
Once your order is shipped, we will provide a tracking number via email so you can monitor the progress of your shipment.
5. Shipping Partners
We work with trusted shipping carriers to ensure timely delivery. Our main shipping partners include [list carriers, e.g., FedEx, UPS, DHL].
6. Customs and Duties (International Orders)
For international orders, please note that customs duties, taxes, and other fees may be applied by the destination country. These are the responsibility of the customer.
7. Shipping Restrictions
We currently ship to [list of countries or regions]. We do not ship to PO boxes or APO addresses. Please ensure that the shipping address is correct and complete.
8. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us within 7 days of receiving your order, and we will work with the carrier to resolve the issue.
9. Customer Service
If you have any questions or concerns about your shipment, feel free to contact our customer support team at support@360techmart.com or call us at (961) 707 – 0783